Led end-to-end design on the Intelligent Offers product. Increased offer acceptance to ~83% (17% above industry average).
Led design on the Cycles product. Increased time savings up to 50% for people leaders and 25% for people managers per cycle, and saw up to 16% increase in annual employee retention.
Led complete redesign of the internal Chapter Leader website—tooling that is critical for empowering over 2 million NSLS members nationwide.
Led research and design on a brand new administrator dashboard, delivering on one of customers' most-requested features.
Collaborated on an app concept to cut down on food waste through community sharing of resources.